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Phone Information

Below you will find a list of numbers for Old Dominion Freight Line Corporate Office and Customer Service.

Corporate Office
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
 
Toll-Free: 1-800-432-6335
Local: (336) 889-5000


Please call our corporate office for all department fax numbers.
Customer Service
Shipment inquiries, account questions, claim inquiries, document requests, traffic calls, general information.
 
M-F 7:00 AM- 8:00 PM ET
Toll-free: 1-800-235-5569



Truckload Services
Oversize Transport, Exclusive use Equipment, Flatbed Services, Special commodities, Extensive network of carriers providing comprehensive transportation programs.
 
M-F 8:00 AM- 6:00 PM ET
Toll-free: 1-877-562-3875

©2020 Old Dominion Freight Line
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Texas Weather Advisory

Due to the weather forecast over the next several days, treacherous road conditions, and power outages, we are unable to pick-up freight destined to the state of Texas through Sunday, February 21st. We will provide updates as conditions improve. Please view our Operation Level Map for additional information on other service impacts.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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